Your past customers bought from you once. Then they never heard from you again.
ReviewProsper doesn't blast a message. It starts a real conversation, in your name, with the customers you've already earned, and hands you the ones ready to buy.
See If Your Database Is Worth Reactivating →
Personally led by Wade CockfieldFounder, ReviewProsper · Follow on LinkedInSee it in 48 seconds
What happened when one business tried it
A Perth picture framer texted its past customers, one real conversation at a time.
Customers Glen hadn't heard from in months came back and bought again. Happy customers who were asked at the right moment left reviews, and more reviews help you get found on Google Maps.
634 of the replies came within 24 hours. Even customers inactive for two years or more replied at 65%. Only 8.2% asked not to be contacted again.
"Wade's SMS campaign reactivated dozens of past customers I hadn't heard from in months. Our Google reviews are up, the phone's ringing more, and the whole thing runs itself in the background. Honest work - recommend."
Glen, Owner, Master Picture Framers Myaree
How these numbers were measured
SMS batches ran 17 June to 11 August 2026; replies measured 18 August 2026. Sales: on 24 August 2026 the owner, Glen, estimated that 12 to 20 sales resulted specifically from the campaign; this is his estimate, not an audited figure. Eight bookings were recorded in the campaign itself. A reply is a typed message, not a tap-back. 87 of 134 customers whose last purchase was 24+ months earlier replied. The review count covers the wider review programme (in-store plaque plus SMS review links), not SMS alone: 66 on 25 May, 191 on 9 October 2026. One business's audited result, not a forecast for yours.
Three steps, and you stay in control
1. You send us a list. We check it.
An export of past customers, old quotes or quiet enquiries, never access to your systems. We remove anyone who shouldn't be contacted and sign an NDA if you want one.
2. ReviewProsper starts the conversations.
A friendly message in your name that mentions their real history with you. When they reply, ReviewProsper answers the routine questions, sends booking links and asks happy customers for a Google review. We start with a handful of contacts and grow only when every conversation is right.
3. You get the ones ready to buy.
Your nominated person gets an alert with the customer's name, what they need and the full conversation. Anything sensitive, a complaint or a question outside the agreed rules goes straight to a human. You also get an app on your phone that shows every conversation as it happens, and you can step in and reply yourself at any time.
Made for businesses with past customers worth winning back
You've already paid to win these customers. Helping them buy again costs cents compared with winning a stranger through ads. It works best where one recovered sale, renewal or project covers the cost:
- Machinery, equipment and caravan dealers
- Solar, roofing, HVAC and other project trades
- Clinics and professional services
- Insurance, renewals and memberships
- Premium repeat-purchase retailers
If your list is too small or too old to be worth it, we'll tell you on the first call.
Start by proving what your database contains
The Past Customer Test
A$990 + GST, once
Wade sets up every test personally, so we start 3 new tests a month.
We run a managed campaign on 200 of your past customers over about two weeks:
- a checked and segmented list of 200
- messages written for your business, tested before anything goes live
- every reply handled, with a Google review ask for everyone who replies
- warm opportunities passed to the person you choose
- a report on what was sent, answered, handed over and opted out
The Pays-For-Itself Guarantee
If the sales you attest to from those 200 contacts do not cover the A$990 within 90 days of the last send, Wade refunds the difference.
See If Your Database Is Worth Reactivating →If the test proves useful, the A$990 comes off your first month when you continue within 14 days of the report. Continuing is optional.
Personally led by Wade Cockfield
Wade has spent more than 20 years building websites, SEO and customer-acquisition systems for Australian businesses. He checks the fit and sets up every campaign. Then we monitor every conversation and grow the campaign in limited batches, so it keeps being tested and refined as it runs.
Questions owners ask
Do you need access to my CRM or customer data?
No. You give us an export of the customers you choose, not access to your systems. We can sign an NDA before anything moves, and your data is only used for your campaign.
Won't my customers think it's spam?
The first message is a friendly check-in that mentions their real history with you, not an ad. Anyone who says stop is removed straight away. In the framer's campaign, 8.2% opted out.
Can I see the conversations and take over?
Yes. Your app shows every conversation, and you can step in and reply yourself whenever you want. You don't have to watch it, though: we monitor every conversation, and you're alerted to the ones that need you, with the full context.
What if my list is small or old?
The test needs 200 eligible contacts. Customers inactive for two years or more still replied at 65% in the framer's campaign. If your numbers don't stack up, we'll say so on the first call.
What happens on the first call?
15 minutes. We talk through the size and age of your list, what one returning customer is worth and who would handle the replies. Nothing to prepare, no charge.
Your next sale may already know your name
You don't need another advertising campaign or another list of strangers. You need a better way to talk to the customers you've already earned.
See If Your Database Is Worth Reactivating →From first text to booked consultation
Customer name, identifying purchase detail and booking link withheld.